May 2005

1 Comment, Did You Know, & Airlines

2 Airlines, Airports & Hotels

3 Destinations, Accolades and Travel Gadgets


Greg James, General Manager

It seems that more people than ever are travelling, spurred on by the low cost of air travel and the greatest beneficiaries seem to be the hotels who have the luxury of 90%+ fill rates and accordingly are charging the highest rates in years. We would love to hear about your insights. Your views are always welcome at communique@bti.com.sg.

This month, we have some great gadgets for you on page three and on page two we tell you about great deals at some marvelous hotels for you to stay at during your leisure time.

We hope you enjoy this May issue. You can refer colleagues to receive this newsletter at the bottom of this email.

Yours faithfully as always,


Negotiating Tougher: Buyers Revising Hotel Strategies For 2006. By Bruce Serlen, Business Travel News

Travel buyers this month told Business Travel News that tougher hotel rate negotiations for 2005 have made them rethink their approach to negotiations this fall for 2006 rates. Strategies run the gamut from seeking chainwide deals to providing negotiated rates in more markets to better ensuring the equitable application of last room availability provisions.

Previously, for instance, a chainwide deal didn't make a lot of sense for San Jose, Calif.-based Adobe Systems. "In 2005, we began focusing on driving room nights to a couple of chains and it's been successful for us," said Janice Coley, Adobe worldwide travel manager. "Rates in 2005 went up in a number of markets, but we were fortunate to be able to hold the line in our headquarters city because of new supply coming into the market.

We understand that hotels are entitled to a reasonable rate increase, but I'd like to keep a lid on price increases as much as possible. There's no way we want to go back to the days when spending was a bit out of control."

Coley in 2005 found the cost of her hotel program rose disproportionately to her air program. "Airline prices have come down so much, while hotel prices have gone up," According to Coley. "As a result, the gap between the percentage of the travel dollar spent on air and the percentage spent on hotel is closing. We haven't had a reduction in our hotel rates since 2001. Approximately 30 percent of the travel dollar is spent on hotel, I'd say, though it varies with the city you're going to."

Travelers still tend to think of air as the big-ticket item. The surprise in 2005 was that the cost of a three-or four-night hotel stay could be significantly higher than the cost of the airfare. The way the market's taking off, that's only going to continue in 2006. Key business travel cities in 2004 were the first to see occupancy and room rates accelerate. "Demand and stronger pricing in 2005 are spreading into secondary markets and there has been little resistance to double-digit increases in average daily rate," said JP Morgan Chase analyst Harry Curtis. Most of the incremental pricing has occurred Monday to Wednesday nights implying the strength is in transient bookings, where demand has not been elastic.

More frustrating in 2005 than specific rate increases, has been many hotels' disregard for long-term buyer relationships and you can expect even higher rate increases for 2006. What they don't understand is that the hotel business is cyclical," Davidson said. "Then in a couple of years when occupancy and room revenue are down, they'll want to know why we don't value the relationship."

One Montreal buyers strategy in 2005 was to consolidate the number of hotels they negotiated with in key markets as a way of driving market share. Any concerns this buyer had about not being able to get rooms on peak nights have been assuaged—as least so far—by having last room availability built into the agreements.

Bjorn Hanson, head of the hospitality and leisure practice at PricewaterhouseCoopers, has warned buyers to expect 2006 rate negotiations to be more intense than this year. "Look for a much more difficult environment," Hanson said. "Hotels are looking for this to be their biggest rate increase in four years. Some are trying to make it the biggest increase in corporate rates ever." Consequently, buyers can expect hotels to negotiate strenuously. "They saw the power shift in their favor sometime during the third quarter of 2004 and their training sessions have been geared with this in mind ever since," Hanson said. Read the whole article.

Air Asia
A
irAsia is to commence direct flights between Johor Bahru and Sibu, in Sarawak beginning 24th May 2005. The new Johor Bahru - Sibu service will be operated three times a week on every Tuesdays, Thursdays and Saturdays.

AirAsia flight AK 694 will depart Johor Bahru at 14:20 on Tuesdays, Thursdays, and Saturdays, and arrives at approximately one and a half hours later in Sibu at 15:55 The return flight AK 695 departs Sibu at 16:.20, and arrives at 17:50 in Senai international Airport, Johor.


British Airways
British Airways has launched its new “London is closer than you think” advertising campaign in Singapore featuring London as an all-year-round favourite destination. The campaign kick starts with an special fare of S$998 throughout the year to London, making famous London icons such as the British Airways London Eye and Big Ben within easy reach for Singaporeans. British Airways flies to over 80 cities across Europe and travellers also get to enjoy an add-on European city from as low as S$100.


Gulf Air
Gulf Air and AXA have signed an agreement which makes for provision of the sale of Holiday and Travel insurance from the airline’s sales offices.

The Travel Smart Insurance package, is co-branded. The product will be available for sale and distribution from all Gulf Air offices in Bahrain by 1 June 2005. The product will also roll out in Gulf Air sales offices in the UAE and Oman during the coming months. The product provides comprehensive, all-in-one insurance benefits that a passenger would require. Certain covers such as medical, baggage, sub-aqua, over-land travel and hazardous sports may be selected upon passengers request.


Qantas-British Airways
Qantas-British Airways Business Class Sleep Well Promotion. Sleep Well Fares are now available on Club World (Business Class).

Destination & Fare :
• London SGD 6888
• Sydney SGD 2888
• Melbourne SGD 2888

Booking Period : 10 May – 31 August 2005 Travel ex-SIN : 10 May – 31 August 2005

Conditions apply. Contact BTI for more information. page 2 >>