Wednesday, January 18, 2006
By Avery Johnson, The Wall Street Journal
One
of the most cherished traditions of international
air travel -- free in-flight cocktails -- is coming
to an end.
Starting
Feb. 1, Northwest Airlines -- the last remaining U.S.
carrier to give out free booze in international coach
class -- will phase in a $5-per-drink fee on Asian-Pacific
flights. (Drinks will still be complimentary on flights
to Europe and other international routes.)
Last
year, UAL Corp.'s United Airlines started charging
$5 per alcoholic beverage in international economy
and Delta Air Lines raised its fee from $4 to $5.
United also began instructing flight attendants not
to give complimentary beer, wine or champagne to passengers
celebrating birthdays, anniversaries or honeymoons.
At
the same time, many airlines are reducing the supplies
of alcohol they carry on board. And at the airport,
airline clubs are curtailing free drinks as well.
In
first and business classes, where drinks are still
free, the quality and quantity is dropping aboard
some carriers: Starting this past June, US Airways
stopped serving Caymus Napa Valley Cabernet Sauvignon,
which costs about $70, to its international business
class passengers.
Now,
its classiest red-wine option is a Wente Syrah, which
retails for about $13. (US Airways says the Caymus
was left over from the days when it had a first-class
cabin overseas. The airline went to business and economy
classes only on international after Sept. 11, 2001.)
The
changes are coming after legal and lobbying pressure
on airlines to cut down on "air rage" --
in-flight misbehavior most frequently attributed to
drunkenness. The cuts are also happening against a
backdrop of difficult economic times for U.S. carriers.
High fuel costs and increased competition from discounters
have pushed fares to record lows and have helped force
many airlines into bankruptcy protection. Airlines
have already sliced many in-flight amenities including
magazines, free meals and pillows.
Airlines have been charging for booze for years on
domestic flights in coach. Still, some passengers
who have gotten used to free drinks when flying internationally
aren't happy about the latest moves.
"It
feels like the airlines are nickel and diming their
best customers by offering less and less for the cost
of the ticket," says Joseph Gordon, a 27-year-old
consultant from Iowa City, Iowa, who flies mostly
on American. "I'm just resigned to the fact that
in economy class you have to pay for almost everything
now."
It
is in stark contrast to the kind of service you get
on international carriers, where even short hops in-country
come with a complimentary nip of something or other.
British Airways serves quality drinks free in all
cabins, with special beers selected depending on where
you are going (Guinness on trips to Ireland, for example).
Lufthansa serves free alcohol even on trips within
Germany.
In
the U.S., the cash-bar movement is hitting airline
clubs, too. In the past, many clubs served free drinks
to those with a premium-class international ticket,
or as a perk of a yearly membership. But frequent
fliers are finding that spigot is drying up, too.
America
West, as part of its merger with US Airways, has notified
members that free drinks in its airport lounges will
be disappearing soon. At American Airlines' Admirals
Clubs, there used to be two free-drink coupons (for
passengers flying on international business or first
class), but now the agents at the door give out only
one. (A tip: They will give you another one if you
ask.)
Some
of these changes are a welcome antidote to a disruptive
drunk in the middle seat. In 2000, after a series
of particularly bad alcohol-related incidents, the
Association of Flight Attendants started pushing hard
to get airlines to tighten alcohol rules and punish
unruly passengers.
The
pressure has led to some action. The Federal Aviation
Administration's fine for interfering with a flight
attendant's duties is now $25,000 per incident. That
is up from a mere $1,100 before a change went through
in 2000. Also, the FAA has seen the number of reported
air-rage civil actions fall over the past year, to
167 as of Dec. 19 for 2005, down from 303 in 2004.
Airlines
do give flight attendants the right to cut off, or
pare, drinks service to intoxicated passengers. They
can also deny boarding to the obviously drunk.
Some
airlines say they are starting to carry less liquor
than in the past. Billy Sanez, a spokesman for American,
says his airline has cut back as part of an effort
to reduce the weight of cargo because of high fuel
prices. Less liquor onboard can translate into fewer
choices for customers: US Airways, for instance, has
discontinued serving speciality drinks like Kahlua,
and now serves only one brand of scotch, down from
two or three.
Also,
some frequent travelers say they have noticed that
the drink cart rolls through less often, and the pours
are less generous, even on flights and parts of the
plane where drinks are still free. "They generally
wait for you to ring if you want a refill, even after
a meal when you're in business class," says David
Balcon, a 55-year-old documentary filmmaker from Toronto.
Passengers
who like to drink have some recourse. JetBlue Airways
lets you bring wine onboard as long as a flight attendant
serves it. The flight attendant will open and pour
only wine, beer and champagne -- no hard alcohol is
allowed.
While
most airlines forbid this bring-your-own arrangement,
some passengers say you can get away with it if you're
discreet. Richard Brklacich, a 35-year-old public-relations
specialist from Orange County, Calif., brings his
own half-liter bottle of vodka onto flights in his
briefcase because he doesn't always like the airlines'
selections. He pours the liquor while the flight attendants
aren't watching, and sometimes shares with his seatmates.
"I haven't had any trouble with flight attendants,"
he says. "I keep to myself and they don't bother
me."
There
are still pockets of freebies, even on airlines that
are trimming back. United, for instance, still serves
free drinks in coach on its flights to and within
Asia. Southwest Airlines uses alcohol coupons as a
perk for frequent fliers.
Travelers
can also use the miles they accrue on a U.S. carrier
to fly on one of the foreign airlines that has a more
generous alcohol policy. For example, customers of
the Star Alliance, which includes United and US Airways,
can use their miles on Singapore Airlines, which has
its own wine cellar. And on every flight, all the
drinks are free.