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January 06
 

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January Communiqué Extra

Wishing you and your family a very prosperous Chinese New Year. Gong Xi Fa Cai!

AIRLINE QUICK UPDATES

AIRLINES ADD LIVE TV ON BOARD
From January 23, 2006, passengers on JAL, LUFTHANSA AND SAS aircraft equipped with the by Connexion by Boeing service, will be able to use their own wireless LAN compatible laptops to enjoy live global television during flight.

Via high-speed Internet access, passengers may surf the Internet, send and receive e-mails with attachments and gain access to their company’s Intranet (Virtual Private Network) from onboard. Use is possible without cables via Wireless LAN (WLAN).

Passengers subscribing to Connexion by Boeing will be able to enjoy watching live global news provided by BBC World, CNBC global business news, and sports news provided by Eurosportnews. Regional news from EuroNews will also be available on aircraft traveling across all regions except the U.S. and Canada, where MSNBC will be offered. BBC World and CNBC content will change depending on where the aircraft is in the world, as the service will be able to link directly to American, European and Asian focused feeds. All content will be provided in English. Passengers must use their own headphones when listening to live global television.

A new simplified, flexible pricing for the Connexion by Boeing service will come into effect on January 31, 2006 providing passengers with four options: 1, 2 and 3-hour Internet access at US$9.95, US$14.95 and US$17.95 respectively, and 24 hours unlimited access at US$26.95. Payment is by credit card.


AIR CANADA
Effective June 16, 2006 Air Canada will introduce non-stop service between Toronto and Shanghai. Air Canada will operate three non-stop flights per week between Toronto and China's largest city, complementing its Toronto-Beijing non-stop service launched in June 2005, and its daily non-stop flights to both Shanghai and Beijing from Vancouver. Air Canada also operates twice daily flights to Hong Kong including non-stop service from Toronto.


BRITISH AIRWAYS
British Airways has kicked off the new year with special return economy airfare discounts from their latest ‘World on Sale’ offer to favourite destinations in Europe from Singapore from just Sin$998. With over 88 cities available, from London to Lisbon, Prague to Paris or Manchester to Madrid, British Airways has sweetened the deal further by throwing in a free stopover in London. Flights to popular US cities are also available from just Sin$1098 return so if you want to shop in the Big Apple, Boston or Baltimore there has never been a better time. Fly over to Germany for just Sin$998 in June for the football event of the year – World Cup 2006 and fly to London to catch Wimbledon Tennis Championships at the end of June.

The sale is now on and will only run until 2 February 2006. The airfares are valid for travel between 22 January to 30 June 2006 for Europe and until 31 March 2006 for destinations in the US.


GULF AIR LAUNCHES NEW YEAR SEAT SALE
Gulf Air has launched a special New Year promotion for passengers travelling from Australia, India, Singapore, Ireland, Johannesburg, the UAE, the Sultanate of Oman, Kuwait and the Kingdom of Bahrain. Bargain prices are available for passengers wishing to travel from these countries to several key destinations around the world. The sale of tickets has already begun and is valid for travel up to 31 March 2006 and the return travel should be completed by May 2006.

GULF AIR EXTENDS E-TICKETING TO MORE DESTINATIONS
Gulf Air has extended its recently-introduced e-ticketing facility to cover more destinations. Now, passengers travelling between Abu Dhabi/London,
Abu Dhabi/Bahrain/Singapore/Sydney Abu Dhabi/Muscat, Muscat/London, Muscat/Bahrain/Singapore/Sydney and, Muscat/Abu Dhabi will be issued with e-tickets on these routes.

JAPAN AIRLINES
The JAL Group plans to extend and increase the fuel surcharge placed on all international passenger tickets issued on or after March 1st, 2006, pending regulatory approvals. JAL introduced the fuel surcharge in February 2005 in response to rises in the cost of fuel. Since then continued fuel cost increases have led JAL to review the amount of fuel surcharge levied.


JET AIRWAYS BUYS AIR SAHARA
Jet Airways India and Sahara Airlines have executed a share purchase agreement for acquisition by Jet Airways India of the entire capital of Sahara Airlines subject to regulatory approvals. The deal was jointly executed yesterday, 18 January 2006.
The agreement has been executed for an all inclusive Enterprise Value of around US$500 million for Sahara Airlines Ltd. The transaction is for an all cash consideration.
Pending confirmation of regulatory approvals, both the airlines will continue to operate independently. Sahara India has also confirmed that workers shall not lose their jobs and cadres and gross emoluments will be unaffected. Upon closure of the transaction however and based on requirements and performance, Jet Airways shall absorb select employees.


LUFTHANSA
Lufthansa wants to accelerate its growth in China this year. In the future, the airline expects 52 direct flights to Shanghai, Beijing, Hong Kong and Guangzhou.

QATAR AIRWAYS
Qatar Airways has relaunched the website of its Privilege Club frequent flyer programme to provide members with greater benefits and easier management of their Privilege Club accounts. To view personal account information at the www.qmiles.com website, members will need to enter a security PIN number which can be obtained by contacting the Privilege Club Member Service Centre at membersvc@qmiles.com


TIGER AIRWAYS
Tiger Airways has appointed Swissport International as its dedicated ground handler for its Singapore operations at the new Changi Budget Terminal. “Tiger Airways will be the first tenant at the first dedicated low cost terminal in Asia, the new Budget Terminal at Changi Airport and will launch it first flights from this terminal on March 26. We are pleased to appoint Swissport as our ground handlers in Singapore as it has an impressive track record in handling ground operations for successful low cost carriers in Europe and North America,” said Tiger Airways CEO, Tony Davis.


UNITED AIRLINES
Customers can now purchase tickets and earn miles to even more destinations in Africa and Europe when booking travel on code-share flights between United and future Star Alliance member, South African Airways.United and South African Airways frequent fliers began earning miles on each other’s flights in November 2005. In April when South African Airways joins the Star Alliance, Mileage Plus members will earn elite benef its including Elite Qualifying Miles, which are miles that count toward elite status, and the ability to redeem their miles for award travel on South African.


VIRGIN ATLANTIC
Virgin Atlantic has launched one-to-one BlackBerry Clinics for its Upper Class passengers in its new Clubhouse at Heathrow airport. The clinics offer business travellers advice and information on how to maximise the use of their BlackBerry handsets and answer specific questions in relation to the popular business tool. The one-to-one clinics are available every weekday for a month from 9pm to 5pm. Marie Salem who has expert knowledge on the BlackBerry platform and the different devices is hosting the sessions. Customers can learn in a short session many convenient tips and short cuts to maximise the potential of the device and boost their own personal productivity.


HOTEL QUICK UPDATES

THE ISLAND SHANGRI-LA, HONG KONG
The Island Shangri-La, Hong Kong has been named in America's T+L 500 and Travel + Leisure's first annual list of the 500 greatest hotels and resorts in the world. Centrally located in the heart of Hong Kong, The Island Shangri-La towers 56 floors above the Victoria Harbor. It has direct access to Pacific Place - the island's most prestigious shopping and entertainment complex. The rooms and suites of this luxurious hotel are among the largest in Hong Kong and each offer breathtaking views of the city and famous harbor.

HILTON HOTELS CORPORATION TO CREATE LUXURY BRAND LINE: THE WALDORF-ASTORIA COLLECTION
Hilton Hotels Corporation is introducing a new luxury hotel line that will extend the cachet of New York's legendary Waldorf-Astoria hotel. Unveiled Tuesday as "The Waldorf-Astoria Collection" the new, elite brand designation will build upon the legend that company founder Conrad N. Hilton called "The Greatest of Them All," the Waldorf-Astoria. The Waldorf-Astoria Collection is launching with the Waldorf-Astoria itself and three world-class luxury resorts that will be newly managed by Hilton:

- Grand Wailea Resort Hotel & Spa on the island of Maui in Hawaii
- Arizona Biltmore Resort & Spa in Phoenix, Arizona
- La Quinta Resort & Club in La Quinta, California

All four hotels will maintain their established, well-known names, while adding The Waldorf-Astoria Collection designation as a mark of their exclusivity. Hotels within The Waldorf-Astoria Collection will benefit from the support of technology programs, the Hilton HHonors(R) guest reward program, the Hilton Reservations Worldwide system, eBusiness programs, worldwide sales and marketing programs, and operations support.


AIRPORT NEWS

E-PASSPORT TESTING TO BEGIN AT SAN FRANCISCO INTERNATIONAL AIRPORT

WASHINGTON, D.C. — A live test of e-Passports, that contain contactless chips with biographic and biometric information and the readers that are capable of reading these e-Passports, begins January 15, 2006 at Terminal G at San Francisco International Airport (SFO). This test is a collaborative effort between the United States, Australia, New Zealand and Singapore that will run through April 15, 2006.

Participants include citizens of Australia and New Zealand who have been issued the new e-Passports, Singapore Airlines crew and officials holding trial e-Passports and U.S. diplomatic and official e-Passport holders.The test will assess the operational impact of using new equipment and software to read and verify the information embedded in the e Passports. Participants will present their e-Passports when arriving in the United States at SFO, at Changi Airport in Singapore or at Sydney Airport in Australia.

The e-Passport contains the holder’s biographic information and a biometric identifier, in this case a digital photograph, embedded in a contactless chip set in the passport. The inspection process for those participating does not change.

The e-Passports being tested are enabled with a security feature known as Basic Access Control (BAC), which helps prevent the unauthorized reading, or “skimming,” of information from e Passports.


TRAVEL NEWS

AIRLINES PUTTIN’ CAVIAR ON THE RITZ FOR FIRST-CLASS INTERNATIONAL FLIERS
Sunday, January 15, 2006
Jane Engle
LOS ANGELES TIMES

A food fight is raging at 35,000 feet.

Competing for premium customers who pay US$5,000 and up for trans-Atlantic and Asian round trips, airlines are employing celebrity chefs and offering multicourse meals, long wine lists, caviar, creme brulee and goat cheese to ease the ennui of long-haul flights.

In one corner, we have Lufthansa, with winter dishes conceived by Joachim Splichal, paterfamilias of the Patina Group in Los Angeles. In the other corner stands American Airlines, with Stephan Pyles, star of Southwestern cuisine, to give its premium menus the biggest overhaul in seven years.

Even top-rated Singapore Airlines refuses to rest on its laurels, enlisting chef Yoshihiro Murata of Kyoto, Japan, to design a nine-course feast for business class customers.

"For international travelers as a whole, the experience is better," said James Boyd, a Singapore spokesman.

On Lufthansa’s trans-Atlantic flights this month, first-class fliers can graze on caviar; a "tuna tower" with ponzu vinaigrette; shrimp salad with caramelized endive; pickled baby beets with ruby grapefruit; and a salad of chicken, apples, dates and manchego cheese.

Those are just the appetizers.

For entrees, you’ll find rack of lamb, seared salmon with shellfish vinaigrette, roasted breast of turkey and a fricassee of cheese tortellini and vegetables. Among dessert choices: five types of cheese, and mocha terrine with caramelized hazelnuts.

On Singapore, just choosing the bread can be a chore. Up to a dozen types are offered to premium passengers, Boyd said, accompanied by flavored olive oil.

Then there are the libations. American’s wine list sprawls over two pages. Lufthansa’s patrons can sip Glenfiddich single malts and Johnnie Walker Blue Label scotch. Singapore pours Dom Perignon champagne.

The airlines’ largesse on foreign flights is an effort to woo bread-and-butter customers who pay the bills, said Matthew Bennett, editor of First Class Flyer, an Internet buying guide.

Facing soaring fuel costs, plus tough domestic competition from low-cost carriers such as Southwest and JetBlue, airlines are looking to international routes for profits.

Although airlines balk at providing statistics, sources suggest that three-fourths of first-class international seats, versus about half on domestic flights, are occupied by paying passengers rather than those flying on upgrades.

Exceptional dining, Bennett said, "peppers the overall experience and helps justify the high cost" that first class fliers pay.

Dining also provides entertainment on journeys that can last more than 18 hours. To that end, premium meal service can stretch well over two hours.

On Singapore, Boyd said, it typically opens with an on-ground welcome drink, followed by another after takeoff, then a serving of satay, a six-course meal with wine and, finally, handmade chocolates. Each stage gives the crew a chance to make customers feel pampered, he said.

 

 

 


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